What is Spaces?
MODRON Spaces is the platform we developed to help people resolve their disputes, wherever the participants are. By bringing everything online, no longer does everyone have to be in the same room at the same time for successful outcomes to be made.
The platform gets its name from its central concept of spaces, virtual rooms where different groups can discuss topics, share information and come to agreements. It is designed to be flexible, so it can be arranged how you want to organise your cases.
- Case ManagementAt the top level, MODRON Spaces provides case management functionality so you can manage all of your activities. Each case gets a high-level view that aggregates the relevant information from the various conversations taking place within it so you can find everyhing easily.
- Virtual RoomsMODRON Spaces organises conversations into what we call spaces. By default, each case has a space shared with everyone but as a facilitator you can create spaces and invite whoever you feel is relevant. For example, you may choose to create a space for just the parties lawyers to converse. It is your case, you should be able to structure it how you want to run it.Each space is an ordered stream of everything that has taken place during the conversation. To make it easier, a sidebar aggregates all the information from the space in one place.
- Advanced Video ConferencingWe believe a core component of making online dispute resolution successful is seamless communication and nothing can replace being able to see and hear the people you are communicating with. We invested greatly in making the best video conferencing experience possible, regardless of whether you are in a meeting room, on your laptop, or even on your phone. Our solution will optimise the use of your available bandwidth, and gracefully degrade down to an audio fallback so you and your participants can always take part in the conversation.Different video modes allow you to give everyone the same level of attention, or focus directly on a particular person speaking. You are also free to navigate around the interface, your call will be seamlessly dropped into the corner so you can stay engaged.
- Guided ConversationsMODRON Spaces helps guide the process of dispute resolution through capturing key information. For example, initially you may collaborate on the key issues relating to the dispute. As you progress, you can capture the resolutions of how you are going to address the issues. To get there, you may use the instant messaging facility to quickly gather shorter, more free-form information.
- Anytime AccessThe platform can not be available everywhere if it is not available on your device. We have invested in ensuring a great experience when using MODRON Spaces, whether you are on your laptop, tablet or mobile device.
- Secure Document SharingMODRON Spaces has secure file sharing as part of its core feature set, allowing documents to be uploaded to a space and have them only visible to the participants of that space.
- Audio/Video RecordingsThere are circumstances where a document may not be sufficient, or a participant is not comfortable explaining an issue in text only. In these circumstances, it is important to hear from the person in their own words. MODRON Spaces includes the ability to create audio and video recordings so people can share their perspective in a time and place that suits them.
- Templated FormsThroughout the course of a dispute, you may wish to obtain structured information from a participant. While you could upload a form and have the respondant upload it again when they have completed it, MODRON Spaces includes a facility to create templated form requests that you can assign to people and they can complete inside the platform itself.
- Event SchedulingThe dispute resolution process is often a combination of synchronous and asynchronous tasks. MODRON Spaces allows you to schedule events in the platform itself and send reminders so everyone can be online together when need be.
- Invoicing and PaymentsMODRON Spaces is integrated with the popular Stripe payments platform. Once setup, you can invoice the parties and receive payments directly within the platform itself.
- AgreementsOnce the parties have come to some resolutions, these can be formalised in an agreement document. While this could be done in the real world, MODRON Spaces provides the ability to create agreements in the system itself and have participants indicate their acceptance in the context of the dispute itself.
- Dashboard and StatsIf you have many cases in progress, sometimes it is useful to get a birds eye view of what is happening right now. MODRON Spaces includes a dashboard view which shows you information about your cases, any pending work to follow up, or any events that are scheduled for the near future.
Monthly subscription pricing is simple. Pay for the number of facilitators you have using MODRON Spaces, that's it!
- All the features
- Unlimited clients
- 50GB storage limit
- < 1 day response times
- 3% fees on transactions
If you have higher support requirements, or are an enterprise or government organisation with a high case load, feel free to spaces.pricing.contactLink regarding alternate licensing arrangements.
Ready to Try?
Try MODRON Spaces and see how each of the features can take your dispute resolution business online.